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“CUSTOMER EXPERIENCE TRENDS & HOW TO MAKE THEM HAPPEN IN A GLOBAL COMPANY!”

Seminar Topic: "The Customer Experience Transformation Program"

Speaker: Marta Bazaco

Global Customer Experience Program Manager at Schneider Electric

She leads globally the Customer Experience Transformation Program at
Schneider Electric. She is the owner of the Customer Journey Mapping Process
and is in charge of its deployment along the company to deliver an outstanding 
experience to all of its customers and partners.

Date:  Friday December 17th, 2021

Time: 11.00h (CET)

Venue: Room Sala C, Escuela Técnica Superior Ingenieros Industriales de Madrid.

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Seminar Topic: ACCIONA Opportunities & Challenges

Seminar Topic: ACCIONA Opportunities & Challenges

Speakers:

Pablo Angel Felix del Cueto: Talent & Knowledge Management Director, ACCIONA
Ulises Wensell: Head of Demand and Revenues, Concessions, ACCIONA
Date: Thursday December 16th, 2021

Time: 13.00h (CET)

Venue: Room Sala D, Escuela Técnica Superior Ingenieros Industriales de Madrid.

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“Two industries two perspectives of professional careers after IMIM”

Room Sala C Escuela Técnica Superior Ingenieros Industriales de Madrid.

Seminar Topic: Two industries two perspectives of professional careers after IMIM

Speakers:

Antonio Vega: IMIM Former student and Mobile Apps Partner Manager at Google
Gonzalo Mallo: IMIM Former student and Corporate Development Manager at CIMIC (ACS group)

Date:  Tuesday December 14th, 2021

Time: 11.00h (CET)

Venue: Room Sala C, Escuela Técnica Superior Ingenieros Industriales de Madrid.