Seminar Topic: "The Customer Experience Transformation Program"
Speaker: Marta Bazaco
Global Customer Experience Program Manager at Schneider Electric
She leads globally the Customer Experience Transformation Program at
Schneider Electric. She is the owner of the Customer Journey Mapping Process
and is in charge of its deployment along the company to deliver an outstanding
experience to all of its customers and partners.
Date: Friday December 17th, 2021
Time: 11.00h (CET)
Venue: Room Sala C, Escuela Técnica Superior Ingenieros Industriales de Madrid.